Master the FAQ Center.
Find answers about our software, POS systems, pricing, and support — all in one place.
General
Vexel POS is a modern, cloud-based Point of Sale (POS) system designed to help retailers manage sales, inventory, and customers efficiently in a single platform.
Yes! While it serves various retail types, it includes specialized features—like rapid barcode scanning, bulk item management, and variant tracking—perfectly tailored for stationery and office supply stores.
It speeds up checkout times, tracks inventory in real-time to prevent stockouts, reduces human calculation errors, and provides actionable insights through detailed sales reports.
Vexel POS is cloud-based, so an internet connection is recommended. However, it includes an "Offline Mode" that allows you to continue processing cash transactions during internet outages. Data will sync automatically once reconnected.
Yes. Vexel POS synchronizes data in real-time across all your registers, devices, and store locations.
Yes, the application features a responsive design and works beautifully on tablets (like iPads or Android tablets), making it perfect for on-the-floor sales and inventory counting.
Extremely easy. Our interface is designed to be highly intuitive, allowing new cashiers to learn the basic checkout flow in under 15 minutes.
Yes, you can easily migrate your current product lists, barcodes, and customer databases using our bulk CSV/Excel import tools.
Absolutely. You can manage multiple store locations, transfer stock between branches, and view consolidated reports from a single master dashboard.
Yes, we offer a fully featured 14-day free trial so you can experience the system in your store before committing.